How do I register with Out For A Walk?
- The first step is to fill out the Contact Us Form. Your inquiry will be answered during business hours – M-F, 8am-7pm.
- A Meet-n-Greet will be scheduled.
- After the Meet-n-Greet, a schedule for services is determined. Let the dog walking or pet sitting appointments begin!
Each client is asked to log in using our online scheduling system. Scheduling is accessed by logging on to the Out For A Walk website and clicking the New User tab located at the bottom of the page. Out For A Walk will follow any requests or special instructions listed on Client profile.
What do I do to schedule an appointment?
Once you receive your username and password, reservations for Dog Walking and Pet Sitting appointments can then be done through the online scheduling system 24/7. You will receive an email confirmation letting you know the request has been received as well as the total amount for your services.
What is Out For A Walk’s payment policy?
Payments for services are to be paid in full at the time of booking or on the first day that service begins. Out For A Walk accepts cash, checks and all major credit cards for payment of services. Payments can be made by simply logging onto your created client account. There will be a $25.00 charge for all returned checks.
What happens if I need to cancel my scheduled appointment?
A 24-hour cancellation notice is required for all scheduled appointments. We know emergencies come up; however, as soon as you know your appointment needs to be changed, let us know. The time of your scheduled appointment is time set aside by your sitter for you. If cancellation is not done within 24 hours, there will be a rate charge of one visit.
What is Out For A Walk’s key policy?
Out For A Walk requires two sets of working keys at the time of your Meet-n-Greet. If two copies are not provided, Out For A Walk reserves the right to make a copy of the key at client’s expense.
More questions? Just ask. We are happy to answer all of your questions and address your concerns. Call us @ 213.219.0466 or fill out the contact form to the right!